Privacy Policy

We collect information you voluntarily provide to us when you interact with our website or contact us for services. This includes:

• Full name and contact details (phone number, email address)
• Company name and designation
• Project details, scope, location, and timeline information
• Messages and inquiries submitted through our contact form
• Information shared via WhatsApp or email communication
• Any other information you choose to provide when requesting a quote or consultation

We also automatically collect certain technical information when you visit our website:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)
• Operating system and screen resolution

We use the information we collect for the following purposes:

• To respond to your project inquiries and provide accurate quotes
• To communicate with you about ongoing or potential projects
• To send project updates, timelines, and execution reports
• To improve our website, services, and user experience
• To understand which services are most relevant to our clients
• To comply with applicable legal and regulatory obligations
• To prevent fraud and ensure the security of our website
• To maintain records of business communications as required by law
• To send occasional updates about our services, new projects, or company news (only with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or conducting our business (e.g., hosting providers, analytics tools) — bound by confidentiality agreements
• With our strategic partners (HunterDouglas, Saint Gobain, Philips, Ramco, Armstrong) only when directly relevant to your project execution
• With government or regulatory authorities when required by law, court order, or legal process
• In connection with a business merger, acquisition, or sale of assets — in which case you will be notified
• To protect the rights, property, or safety of SAI AAKANKSHYA ASSOCIATES, our clients, or others

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Project inquiry data is retained for up to 3 years after the last communication
• Active project records are retained for the duration of the project plus 7 years
• Financial and contractual records are retained as required by Indian tax and business laws
• Website analytics data is retained for up to 26 months
• You may request deletion of your personal data at any time (subject to legal obligations)

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through our website
• Restricted access to personal data — only authorized personnel can access it
• Regular review of our data collection, storage, and processing practices
• Secure storage of physical records at our Bhubaneswar office
• WhatsApp Business communications are end-to-end encrypted

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Under applicable Indian data protection laws and principles, you have the following rights regarding your personal information:

• Right to Access — request a copy of the personal data we hold about you
• Right to Correction — request correction of inaccurate or incomplete data
• Right to Deletion — request deletion of your personal data (subject to legal obligations)
• Right to Withdraw Consent — withdraw consent for marketing communications at any time
• Right to Object — object to processing of your data for certain purposes
• Right to Data Portability — request your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details in Section 10 below.

Our website may contain links to third-party websites, including Google Maps, WhatsApp, and partner brand websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. Our inclusion of a link does not imply endorsement of their privacy practices.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: